EgyptAir · MS

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At a glance

EgyptAir compensation guide

AirlineEgyptAir (MS)
Home marketEgypt
NetworkInternational airline operating through Cairo
Possible frameworksAPPR, EC261, UK261, GACA, SHY-YOLCU and Oman CAA on qualifying routes

The airline name alone does not determine your rights. Route, operating carrier and disruption details matter.

Quick answer

Could your flight qualify?

You may be entitled to compensation or other passenger rights after an eligible EgyptAir delay, cancellation, involuntary denied boarding or disrupted connection. EgyptAir serves Canada, the United Kingdom, Europe, Türkiye, Saudi Arabia and Oman, so route, direction of travel and operating carrier are important when determining which rules apply.

Passenger rights

Which passenger rights could apply?

EgyptAir is an Egyptian airline with a broad international network through Cairo. Its home country alone does not determine your passenger rights. Departure airport, destination, operating carrier, booking structure and direction of travel must all be considered.

Canada

APPR

Compensation can apply in qualifying cases

EgyptAir operates services involving Toronto. Canada's Air Passenger Protection Regulations apply broadly to flights to, from and within Canada, so qualifying EgyptAir journeys can fall within APPR.

Read the Canada guide

European Union

EC261

€250–€600 in qualifying cases

EgyptAir serves numerous European Union airports. Qualifying EgyptAir-operated flights departing from airports covered by EC261 can fall under EU passenger-rights rules. Because EgyptAir is not an EU carrier, an inbound flight from Egypt is not covered merely because it lands in the EU.

Read the European Union guide

United Kingdom

UK261

£220–£520 in qualifying cases

EgyptAir operates services involving the United Kingdom. Qualifying EgyptAir-operated departures from UK airports can fall under UK261.

Read the United Kingdom guide

Türkiye

SHY-YOLCU

TRY equivalent of €100–€600

EgyptAir serves Istanbul. Qualifying EgyptAir-operated departures from Türkiye can therefore fall under SHY-YOLCU, subject to the applicable disruption and eligibility conditions.

Read the Türkiye guide

Saudi Arabia

GACA

Passenger rights can apply on qualifying Saudi departures

EgyptAir serves multiple Saudi Arabian destinations including Jeddah, Medina, Riyadh and Dammam. Qualifying departures from Saudi Arabia can therefore bring Saudi Arabia's passenger-rights framework into scope.

Read the Saudi Arabia guide

Oman

Oman CAA

OMR 108–260 in qualifying cases

Oman's Passenger Rights Protection Regulation can apply to qualifying flights departing from Oman. For foreign airlines, an arrival into Oman is generally governed by the departure country's rules rather than Oman CAA solely because Oman is the destination.

Read the Oman guide

India

India DGCA

Fare-based compensation subject to INR limits

India’s DGCA passenger-rights rules can apply to qualifying flights within, to or from India, including flights operated by foreign airlines. Delay may create assistance rights without a standalone fixed cash award; some cancellations, involuntary denied boarding and qualifying missed connections have separate conditions and statutory fare-based limits. The actual operating carrier, dates and disruption facts must be checked.

Read the India guide

Important conditions

What can affect your eligibility?

EgyptAir is a non-EU and non-UK carrier with a substantial connecting network through Cairo. The same airline can therefore fall under different passenger-rights systems depending on where the affected flight begins, who operates it and how the journey is structured.

Canada journeys can fall under APPR

EgyptAir operates services involving Toronto. Qualifying flights to or from Canada can therefore fall within Canada's passenger-rights framework.

EU departures can fall under EC261

Because EgyptAir is a non-EU carrier, qualifying departures from EU airports can be protected by EC261. A flight departing Cairo for the EU does not gain EC261 protection solely because it lands in the EU.

UK departures can fall under UK261

Qualifying EgyptAir flights departing from the United Kingdom can fall under UK261. Direction of travel remains important because EgyptAir is not a UK carrier.

Türkiye departures can fall under SHY-YOLCU

EgyptAir serves Istanbul. Qualifying EgyptAir-operated departures from Türkiye can therefore bring SHY-YOLCU passenger-rights protections into scope.

Saudi departures can fall under GACA

EgyptAir has substantial connectivity between Egypt and Saudi Arabia. Qualifying departures from Saudi airports can therefore bring Saudi passenger-rights protections into scope.

Direction of travel matters

A flight departing Europe, the United Kingdom, Türkiye or Saudi Arabia can have different regulatory coverage from the reverse flight departing Egypt.

Cairo connections need the full itinerary

Many EgyptAir passengers connect through Cairo. Whether the flights were booked together, which sector was disrupted and the final-arrival delay can all affect the assessment.

The operating carrier must be confirmed

EgyptAir sells connecting journeys involving partner airlines. Passenger-rights coverage can depend on the carrier that physically operated the affected flight.

India journeys are assessed under DGCA rules

Qualifying departures and arrivals involving India, and domestic flights within India, require a DGCA assessment. Delay assistance is different from capped cancellation or denied-boarding compensation; the operating airline, advance notice and alternative travel matter.

What to keep

Keep a clear record of the journey

Keep enough information to establish your complete EgyptAir itinerary, the operating carrier for every affected sector, what caused the disruption and how it affected your final arrival.

Booking confirmation showing your complete itinerary and travel dates.

EgyptAir flight number and every connecting-flight number.

Boarding passes or other evidence that you checked in and were ready to travel.

The actual operating carrier for every affected sector, particularly on partner or codeshare journeys.

Emails, SMS messages or app notifications concerning the disruption.

Replacement-flight or rerouting details if your itinerary changed.

Evidence of your actual arrival time at your final destination where available.

Any explanation EgyptAir or another operating airline provided for the disruption.

Receipts for reasonable meals, accommodation or local transport caused by the disruption.

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01

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02

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03

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Common questions

EgyptAir compensation FAQs

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