How Travaro works

Your claim. We handle the airline.

Check your flight, submit your claim and leave the airline follow-up to us.

GET COMPENSATION

Free eligibility checkNo win, no feeClear online tracking

The claim journey

Your compensation claim, step by step.

Each claim follows a defined flow, with progress and any action needed from you shown through your dashboard.

Start with your flight

Enter your flight details. Travaro checks the passenger-rights rules for your journey.

Submit your claim

If your journey may qualify, complete the guided claim flow and provide the required details and documents.

We handle the airline process

Travaro reviews your claim, submits it to the airline when ready, and manages follow-up. If we need anything from you, we’ll let you know.

Receive your payout

When the airline pays an approved claim, we transfer your share after the agreed success fee.

Passenger rights

The rules depend on your journey

Eligibility can depend on where you flew, the operating airline, the disruption, and its cause. Travaro checks the passenger-rights rules relevant to the journey you submit.

Europe

EC261

Can cover eligible disruption scenarios on certain flights involving the EU, depending on the route and operating carrier.

United Kingdom

UK261

Can cover eligible disruption scenarios on certain flights involving the UK, depending on the route and operating carrier.

Türkiye

SHY

Can cover eligible disruption scenarios on flights where Türkiye's SHY passenger-rights rules apply.

Canada

APPR

Can cover eligible disruption scenarios on flights to, from, or within Canada.

Saudi Arabia

GACA

Can cover eligible disruption scenarios under Saudi Arabia's air passenger protection rules.

Oman

Oman CAA

Can cover qualifying disruptions under Oman's Passenger Rights Protection Regulation.

Thailand

CAAT 101

Can cover qualifying scheduled-flight disruptions under Thailand's CAAT Regulation No. 101.

Mexico

Mexico LAC

Can provide remedies for qualifying airline-attributable disruptions under Mexico's Civil Aviation Law.

India

India DGCA

DGCA cancellation and denied-boarding rights for qualifying journeys within, to or from India.

Airlines

Journeys across many airlines may qualify

Travaro can assess journeys involving airlines worldwide. Eligibility depends on the route, operating carrier, and disruption—not simply the airline's home country.