Transavia flight disrupted? Don’t miss out on compensation.
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At a glance
Transavia compensation guide
The airline name alone does not determine your rights. Route, operating carrier and disruption details matter.
Quick answer
Could your flight qualify?
You may be entitled to compensation for an eligible Transavia delay, cancellation, involuntary denied boarding or disrupted connection. EC261 covers many Transavia journeys, while UK261 or Türkiye's SHY-YOLCU may also become relevant depending on your route and which Transavia airline operated the flight.
On this page
Passenger rights
Which passenger rights could apply?
Transavia operates through a Dutch airline and a French airline, both based in the European Union. EC261 is therefore especially important across the Transavia network, while current services involving the United Kingdom and Türkiye can bring additional passenger-rights frameworks into scope.
European Union
EC261
€250–€600 in qualifying cases
EC261 is central to Transavia journeys. Because both Transavia operating airlines are EU carriers, qualifying departures from EU airports and qualifying Transavia-operated arrivals into the EU from outside the EU can fall within EC261.
Read the European Union guideUnited Kingdom
UK261
£220–£520 in qualifying cases
Transavia currently operates services involving London. Qualifying journeys involving the United Kingdom can fall under UK261 depending on route, direction of travel and the operating airline.
Read the United Kingdom guideTürkiye
SHY-YOLCU
TRY equivalent of €100–€600
Transavia operates flights involving Türkiye. A qualifying Transavia-operated departure from Türkiye can fall under SHY-YOLCU because Transavia is a foreign carrier.
Read the Türkiye guideFlight disruptions
What happened to your Transavia flight?
Delayed flight
A significant arrival delay may qualify depending on the route, applicable passenger-rights rules and cause of the disruption.
Cancelled flight
Cancellation rights can depend on notice timing, the reason for cancellation and any alternative journey offered.
Denied boarding
Involuntary denied boarding can create compensation, alternative travel, refund and care rights in qualifying circumstances.
Missed connection
A connecting journey booked as one itinerary may qualify when a disruption causes you to reach your final destination significantly late.
Important conditions
What can affect your eligibility?
The Transavia brand covers two separate operating airlines, so the flight number and actual operating carrier matter. Route, direction of travel, disruption type, cause and final arrival impact must also be considered.
Check whether your flight is HV or TO
Flights beginning with HV are operated by Transavia Airlines C.V. in the Netherlands. Flights beginning with TO are operated by Transavia France S.A.S. in France.
EC261 is central to Transavia journeys
Both Transavia operating airlines are EU carriers, giving EC261 a broad role across qualifying European and international Transavia journeys.
Three-hour final arrival delay can matter
Under EC261, reaching your final destination three or more hours late can create a compensation entitlement in a qualifying case.
Cancellation timing matters
Compensation can depend on how much notice you received, why the flight was cancelled and the timing of any alternative journey offered.
Denied boarding can create separate rights
Involuntary denied boarding can create compensation, refund or rerouting and care rights when the applicable conditions are met.
Extraordinary circumstances can remove fixed compensation
Events genuinely outside the airline's control can remove entitlement to fixed compensation, although care, rerouting or refund obligations may still remain.
What to keep
Keep a clear record of the journey
Keep enough evidence to identify the Transavia operating airline, your itinerary, the disruption and its effect on your final journey.
Booking confirmation showing the Transavia flight number, route and travel date.
Check whether your flight number begins with HV or TO.
Boarding pass or other evidence that you checked in and were ready to travel.
Emails, SMS messages or app notifications about the disruption.
Replacement-flight or rerouting details if your itinerary changed.
Evidence of your actual final arrival time where available.
Any explanation Transavia provided for the delay, cancellation or denied boarding.
Receipts for reasonable meals, accommodation or local transport caused by the disruption.
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Keep exploring
Related flight compensation guides
European Union flight compensation
Understand EC261 delay, cancellation, denied-boarding and connecting-flight passenger rights.
United Kingdom flight compensation
See when UK261 can apply to qualifying Transavia journeys involving the United Kingdom.
Türkiye flight compensation
Understand when SHY-YOLCU can apply to qualifying Transavia journeys involving Türkiye.
Check your journey
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